Welcome to the Employee Assistance Program (EAP) for ACEN Australia
Welcome to your confidential Employee Assistance Program (EAP), delivered in partnership with Access Psych. Our dedicated team of mental health clinicians are here to support you with confidential counselling and resources, helping you to navigate life’s challenges. Whether you need help with stress, relationships, or work-related concerns, reaching out is a vital step toward maintaining your well-being. We encourage you to take advantage of this service whenever you need support – your mental health matters.
Online Booking / Referral Form
What is Employee Assistance Program
ACEN Australia has partnered with Access Psych to provide a solution-focussed counselling service for team members experiencing problems of any kind.
The EAP service is informal, friendly and focussed on your specific needs. It is delivered by mental health clinicians from Access Psych.
Importantly, you can choose how to receive the counselling – whether this is face-to-face at Access Psych offices, over the phone, or via Telehealth – whichever option is more convenient for you.
Personal information and content of the Access Psych counselling sessions are kept strictly confidential from your employer.
Access Psych is a Large Provider Member of the Employee Assistance Professional Association of Australasia inc.
Book a session with our EAP mental health clinicians
If you’re ready to book an appointment at a time that suits you, please use our online EAP booking portal.
If you’d like to contact us, ask a question or get help to book an appointment, please fill out our online contact form.
If you’d like to start with a confidential and friendly chat to explore your options, please call us on 1800 APSYCH (1800 277 924)
What issues can an EAP mental health clinician address?
EAP Services can be utilised for problems of any kind, whether they are personal or work related. You may choose to contact the EAP for:
Work-related issues such as:
- Work/life balance
- Performance issues
- Work pressure/problems
- Bullying and harassment
- Managing conflict in the workplace
- Career management
- Adjusting to change
- Communication
Personal issues such as:
- Stress
- Substance abuse
- Relationship problems
- Personal trauma
- Grief and bereavement
- Anxiety
- Depression
- Sleeping difficulties
What to learn more about mental health?
Please view our online resources: